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General Charges

 

ANNEXURE 1

SCHEDULE OF SERVICE CHARGES (GENERAL)

Charges w.e.f. 01.02.2017 #

# Updated upto 21st March 2018

         

 

 

Schedule of Service Charges( General)

 

 

1.   MAINTENACE OF LEDGER ACCOUNTS                                                                                                

 

 

S.No

Service

Minimum Balance

Minimum Balance Charges

Remarks

 

 

 

 

 

Non -Indiv.

Individuals

 

 

 

1.1

Minimum Balance Requirement and charges for not maintaining Minimum Balance in the account

 

 

 

A

Basic Savings Bank Deposit Account

 

 

 

 

 
 

a) R and U branches

NIL

NIL

NIL

 

 

 

 

 
 

b) U and M Branches

NIL

NIL

NIL

 

 

 

B

All types of Pensioners/Senior Citizen Accounts

 

 

 

 

 

 

With Cheque Book Facility

Rs. 250/-

NIL

NIL

 

 

 

(All Branches)

 

 

 

Without Chq Book Facility

Rs. 250/-

NIL

NIL

 

 

 

(All Branches)

 

 

C

Savings Bank Account- General

 

 

 

 

 

I

Without Cheque Book Facility

Rs. 50/-(R/SU)

Nil

 

 

 

Rs. 100/- (U/M)

 

 

ii

With Cheque Book Facility

Rs. 100/- (R/SU)

 

 

Rs. 200/- (U/M)

 

 

D

Savings Bank Account-Other (SB Unnati)

Min bal charges shall be calculated based on monthly average balance

 

 

 

 

 

 

I

R/Semi U Branches)

Rs. 1000/-

Rs. 50/- pm

 

 

 

 

 

 

 

ii

U/M branches

Rs. 2500/-

Rs. 100/-  pm

 

 

 

E

SB Smart Save

Rs. 25000/-

Rs. 400/-pq*

Min bal charges shall be calculated based on quarterly average balance

 

 

 

 

F

Current Account General

Min bal charges shall be calculated based on monthly average balance

 

 

 

a) Rand SU Branches

Rs. 2000/-

Rs. 200/-pm

 

 

 

 

 

 

b)U and M Branches

Rs. 5000/-

Rs. 300/-pm

 

 

 

 

 

G

Current Account Pragati

Min bal charges shall be calculated based on monthly average balance

 

 

 

a) R and SU branches

Rs. 5000/-

Rs. 350/-pm

 

 

 

 

 

 

 

 

b) U and M Branches

Rs. 10000/-

Rs. 500/-pm

 

 

 

 

 

 

 

H

  

Current Account -Premium Gold

Rs. 200000/-

Rs. 2000/-pq

Min bal charges shall be calculated based on quarterly average balance

 

 

* Mode of calculation of Minimum Balance

Charges as above be levied for non-maintenance of minimum balance at the end of the month in case the balance at the close of any one or more business day(s) during the month is observed below the minimum balance requirement.
In premium Schemes i.e SB smart Save, Current Premium Gold Minimum balance charges are recovered quarterly in case quarterly average balance falls below the minimum average balance requirement.
No charges shall be levied on zero balance account as the same will be parked in lien amount.

 

 

*Per Quarter (pq)

       

 

 
         

 

 

Concession

         

 

 

Concessions are available for the beneficiaries of social justice schemes of Central/ State Government including members of scheduled caste / tribe communities and physically challenged persons and these are allowed to open Savings Bank Accounts without any minimum balance requirement.

 

 

List of beneficiaries/ schemes of Central/ State Governments is given hereunder:

 

 

A)    Beneficiaries under:

     

 

 

 i)    Swaranjayanti Gramin Rojgar Yojna (SJGRY)

 

 

ii)   Swaranjayanti Shahri Rojgar Yojna (SJSRY)

 

 

iii)   PM Employment Generation Programme (PMEGP)

 

 

iv)   Antodaya Swa-Rojgar Yojna (ASRY)

 

 

v)   Dr. Shyama Prashad Mukharjee Swa-Rojgar Yojna

 

 

vi)   SC / ST Finance and Development Corporation of State Governments

 

 

B) Pensioners of Social Welfare / Physically handicapped welfare departments of State Governments.

 

 

C)   Teachers and employees of aided schools of State Governments.

 

 

D)   Physically handicapped / blind persons.

 

 

E)   Student scholarship accounts of State Governments including SC / ST beneficiaries.

 

 

F)   Persons / farmers engaged in Tiny and Small units associated with KVIC.

 

 

G)     Beneficiary of National Family Assistance Scheme.

 

 

2.     In order to open a Savings Bank Account under special category as stated above, the prospective account holder is required to produce any documentary evidence such as Pass Book / beneficiary Card issued under the scheme, certificate from BDO/ Gram Panchayat/ Administrator/ Chief Executive Officer of the Social Welfare Schemes/ Employment Schemes/ School authorities distributing stipends/ scholarship etc.  A copy of such authentic and documentary evidence should be kept on record along with the Account Opening Form for inspection purposes.

 

 

Conditions

         

 

 

  Customers under this Scheme shall be eligible for one Free of Cost Personalized Cheque Book of 25 Leaves during a Calendar Year.

 

 

·         Savings Bank account holders of the above-mentioned category shall not be subjected to any penalty for non-maintenance of minimum balance in their Savings Bank account.

 

 

3.     Besides incumbents/in-charge shall have the powers to open accounts with zero balance as well, i.e. Accounts can be opened with initial zero deposit. This facility is being provided as a business supportive/ marketing tool for marketing Savings Bank Accounts of the individuals especially salary accounts. Once accounts are opened with zero balance concept and operations start, further operations shall be in line with the terms and conditions of the respective category that the particular account falls in.

 

 
           

 

 

S.No

Item

 

 

1.2

Duplicate Passbook

 

 

A

With latest Balance only

Rs. 150/-

 

 

B

With previous Entries

Rs. 150/- plus Rs. 1/- per entry

 

 

 

 

C

Account Statement for SB

Minimum Rs. 100/- per request plus Rs. 2/- per entry

 

 

 

 
           

 

 

In case customer requests for statement through MBanking  / IBanking/through e-mail & In case of Flexi deposit accounts (Saving & Current)  charges shall be NIL

 

1.3

Free Ledger Folios*  allowed per year

 

A

 Average  Credit Balance

 (in Current account)

NIL

 

Up to Rs. 25,000/-

 

B

Above Rs.  25,000/- up to

2

 

Rs. 50,000/-

 

C

Above Rs. 50,000/- up to  Rs. 1,00,000/-

4

 

D

Above Rs. 1,00,000/- up to Rs. 2,00,000/-

7

 

E

Above Rs.  2,00,000/-

No Charges

 

Note: For accounts maintained in computer, 40 entries or part thereof is treated as one ledger folio.

 

1.4

Incidental Charges (Ledger Folio Charges)-Operative Accounts

 
 

A

CA/Cash Credit/Overdraft (no free folios in OD/CC Accounts)

Rs.  2/- per entry (Subject to free folios in Current Accounts)

 

B

SB(Other than Basic SB Deposit Account)

Rs. 2/- per entry in excess of 40 debits permitted in half year in SB account (for non cash transaction excluding bank induced/ATM/i-Bank)

 
 

C

Basic Savings Bank Deposit Account

Rs. 5/- per debits in excess of 6 debits permitted in a month. Restriction of six free withdrawal/transactions taking place through our Micro ATM is removed and hence withdrawal transaction above six will not be charged w.e.f. 01.03.2016.

 

1.5

Issue of Multicity /MICR / Non-MICR cheque books*

 

 

 

Non Individuals

Individuals

 

A

 

 

 

CTS -2010 Standard Cheques

Non-Personalised -Rs. 5/- per leaf

Non-Personalised - Rs. 5/- per leaf

 

(a) Personalised request through i-Bank Rs. 3/- per leaf (b) Personalised request through branch- Rs. 4/- per leaf

Personalised request through IBank- Rs. 3/- per leaf Personalised request through branch- Rs. 4/- per leaf

 

B

Non-MICR Cheque Books

Discontinued

 

C

Concessions in Cheque Book Charges

 

I

CA Premium Gold

Free cheque book (Personalized)

 

Two Non-Personalized cheque books free thereafter as per above charges.

 

II

SB Smart Save

100 Cheque Leaves Free Per year thereafter as per above charges.

 

III

Normal SB

25 Cheque Leaves Free Per year thereafter as per above charges.

 

IV

Basic Savings Bank Deposit Account

10 cheque leaves free per year

 

V

SB Unnati

50 Cheque Leaves Free Per year thereafter as per above charges.

 

1.6

Standing Instructions

 

A

For transfer entries (Transaction involving credit to other accounts within the same branch)

NIL

 

B

For transactions involving transfer of funds to other centers

Applicable ABB Charges

 

C

Registration of Standing Instructions (Involving transfer of funds to other institutions)

Rs. 50/- per instruction

 

D

Execution of Standing Instruction & remittance to other institutions viz. LIC premium etc.

Rs. 25/- per transaction plus remittance charges plus actual postage

 

 

 

E

Non Execution of SI(due to insufficiency of Funds) 

Rs. 25/- per transaction

 

 

Applicable to all types of transactions

 

(1) Charges to be levied to the account from which the amount is transferred.  (2) No charges be levied if transfer from a depositor’s account to other deposit account (scheme) of the same depositor / Joint account holder. (3) No Standing Instructions Charges be levied on borrowal Accounts for Loan Installments under Term Loan/ Retail Credits/ Housing Loan installments from its Account. Concessions to such borrowers shall extend to those who enjoy/ are enjoying credit facilities at the same Branch or other Branch of our Bank where his/ her Account is maintained.

 

1.7

Stop Payment Instructions

 

A

SB Accounts

Rs. 100/- + ST per instrument up to 3 leaves

 

Range of Cheque Rs. 500/- + ST.

 

B

Current Accounts/CC/OD Accounts

Rs. 200/- + ST per instrument up to 3 leaves

 

Range of Cheque Rs. 600/- + ST

 

No charges shall be levied if stop payment instruction is made through registered Internet Banking.

 
               

 

 

 

1.8

Cancellation/Revocation of Stop Payment instructions

 

 

A

SB Accounts

Rs. 10/- per instrument, Maximum Rs. 100 per instruction

 

 

No charges from pensioners and Sr citizens

 

 

B

Current Accounts/CC/OD Accounts

Rs. 20/- per instrument

 

 

 Maximum Rs. 200/- per instruction

 

 

1.9

Penalty Charges for Depositing Delayed Installment Progressive Deposit Account

Rs. 1/- per 100/- pm irrespective of periodicity of deposits (revised w.e.f 4th Oct 2017)

 

 

1.10

 Charges for Account Statement  for lesser frequency – (For Current/CC/OD accounts)

 

 
   

Non-Individual

Individual

 

 

A

Monthly Statement  (Duplicate) *

Once Free

Once Free

 

 

 

 

For duplicate statement: Rs. 3/- per entry minimum Rs. 200/- per request

For duplicate statements Rs. 3/- per entry Minimum Rs. 200/- per request

 

 

 

 

B

Statement of Account With Shorter Frequency (For CA/CC/OD Accounts only)

Sending statement through post discontinued, customer to register e-mail login and utilise iBank facility for downloading statement.

 

 

In case customer requests for statement through MBanking/ IBanking/through e-mail & In case of Flexi deposit    accounts (Saving & Current)  charges shall be NIL

 

 

*Currently, the charges for issuance of duplicate passbook/statement (CA & SB) are recovered via Finacle live manually and most of the time branches do not vouch these charges. We propose that the functionality for recovery of charges on account of issuance of duplicate passbook/statement be enabled so that same can be recovered automatically and revenue leakage can be avoided.

 

 

 

 

Non Individuals

Individuals

 

 

1.11

Charges for Recording Reconstitution

 Rs. 200/-

NA

 

 

(No charges in case of Death of account holder)

 

 

1.12

Allowing operations through Power of Attorney

Rs. 500/-

 Rs. 300/-  all customers

 

 

1.13

Change of Authorized Signatory/operational instructions in the account

Rs. 200/- per occasion

Rs. 100/- per occasion

 

 

(No charges in case of death of existing signatory)

(No charges in case of death of existing signatory)

 

 

1.14

Copy/image of Original of Cheque/Draft (Paid/) by the bank

Rs. 100/-  for attested copy per instrument

 

 

 

 

1.15

Image of Cheques sent for collection (In CTS)

Rs. 100/- per instrument

 

 

 

 

1.16

Transfer of Account in any other branch of the Bank

Out of pocket expenses maximum Rs. 50/-(for all segments)

 

 

 

 

1.17

Transfer of entire balance in SB account to some other bank

Remittance Charges+ out of pocket expenses

 

 

1.18

Postal Charges (ordinary Post)

 

 

A

Postal Charges (ordinary Post)

Only through speed post as such charges

 

 

Rs. 30/- or actual whichever is higher

 

 

B

Registered Post/speed Post/Courier Charges

Only through speed post as such charges

 

 

Rs. 30/- or actual whichever is higher

 

 

1.19

Charges for opening Escrow Accounts

Charges be prescribed by CMO/ Credit Deptt. on case to case basis after studying the terms of opening and permitting operations in such accounts. Minimum Charges : Rs. 5000/-

 

 

1.20 Old Record Inquiries*

 

 

A

Upto one Year Old

Rs. 100/- per reference Plus out of pocket Expenses

 

 

 

 

B

Beyond 1 year

Rs. 200/- per reference/ request/ document/ per sheet+ out of pocket expenses

 

 

1.21

 Inoperative Dormant Account

NIL

 

 
 

(incidental Charges)

 

 

 

No penal charges for non-maintenance of minimum balance in respect of Inoperative/Dormant accounts as per RBI guidelines.

 

 

1.22

Closure of Account

 

 

A

Account Closed within 14 days of opening the account

No Change

 

 

B

Accounts closed after 14 days but within 12 months of opening

 

 

 

 

i

Savings Bank account

M/U- Rs. 200/-

 

 

SU/R- Rs. 100/-

 

 

ii

Current Accounts

M/U- Rs. 500/-

 

 

SU/R- Rs. 250/-

 

 

iii

Accounts closed after 12 months

NIL

 

 
 

Note:

 

 

 

No account Closure charges on account of Death of the customer.

 

 

 

§  Transfer of account from one branch to another branch of the Bank shall not be considered as closure of account, hence no charges will be recovered. Similarly opening of another account in the joint names after closing the existing one and payment in the deceased depositor account shall not be considered as closure of account.

 

 

1.23

Issuance of certificate to the constituents

 

 

 

 

Non Individuals   

Individuals

 

 

I

R and Semi U Branches

Rs. 75/- per certificate

Rs. 50/- per certificate

 

 

ii

U and M Branches

Rs. 100/- per certificate

Rs. 75/- per certificate

 

 

 

Certificate Includes: Attestation of customer’s signature/ Photograph**  No Objection Certificate: Duplicate TDS Certificate: No Dues Certificate: Certificate of Balance (Only two certificates are free in a year) : Cheque Honoured Certificate: Account Maintaining Certificate: Any other certificate relating to deposit account except Solvency certificate charges for which are prescribed by RMD): Cheque honoured certificate.

 

 

Exemption:

 

 

No service charges shall be levied for (1) issue of No Dues Certificate on adjustment of loan accounts (2) issue of No Objection Certificate to the applicants under various Government sponsored  schemes (3) certificate of Interest paid on Deposits or TDS Certificate for the first time. 

 

 

1.24

Loss of Token

Rs. 50/- per token

 

 

2.     REMITTANCES

 

 

S.No

Item

 

 

2.1

Issuance of Demand Draft (Non-cash basis)

 

 

A

Up to Rs. 5000/-

Rs. 50/- upto Rs. 10000/-

 

 
 

For students

 

 

(for  amount above Rs. 5000/- normal charges shall be applicable for students also)

 

 

B

Above Rs. 5000/- up to Rs. 10000/-

 

 

 

 

C

Above Rs. 10,000/-

Rs. 5/- per Rs. 1000/- or part thereof- Minimum Rs. 50/- maximum Rs. 12000/-

 

 

 

D

Remittance against tender of cash ( below Rs. 50,000/-)

50% over & above the rates prescribed (all branches)

 

 

Note:

 

 

No charges shall be levied for issuance of Drafts favoring beneficiaries on account of disbursement of Term Loans/ Retail Loans/ Housing Loans.

 

 

Charges for remittance against cash shall be recovered from students remitting money for fee.

 

 

2.2

Issuance of Duplicate Draft/ Revalidation of Draft/ and Cancellation of Drafts

 

 

A

Issuance of Duplicate Draft

50% higher charges over floor rate.

 

 

 

 

B

Cancellation of Draft

50% of normal applicable charges or maximum Rs. 150/- (for all segments of customers)

 

 

 

 

C

Revalidation of Demand Drafts

50% of normal applicable charges or maximum Rs. 150/- (for all segments of customers)

 

 

 

 

2.3

ECS Clearing Credit/Debit

 

 

 

Each Transaction

NIL

 

 

2.4

RTGS Charges

 

 

A

RTGS Charges for Banker Transactions

 

 

I

Inward Remittance

NIL

 

 

 

 

ii

 

Outward Remittance

 

 

Up to Rs. 2lacs –Free

 

 

Above Rs. 2 lacs to 5  lacs-- not

 

 

exceeding Rs. 25 per transaction

 

 

Above Rs. 5 Lac - not exceeding Rs. 50 per transaction.

 

 

B

II- RTGS Charges for Customer Transactions

 

 

I

Inward Remittance

NIL

 

 

 

 

ii

 

 

Outward Remittance

Upto Rs. 2 lac–NA

 

 

Above Rs. 2 lac to 5 lacs-- not exceeding Rs. 25 per transaction

 

 

Above Rs. 5 Lac - not exceeding Rs. 50 per transaction.

 

 

2.5

NEFT Charges

 

 

I

NEFT Inward

NIL

 

 

ii

 

 

NEFT outward

 

 

 

Transaction Slab

Charges

 

 

Upto Rs. 2000/-

Free

 

 

Above Rs. 2001/-  to

Rs. 10/-

 

 

 Rs. 1 Lac

 

 

Above Rs. 1Lac to

Rs. 15/-

 

 

 Rs. 2 Lac

 

 

Above Rs. 2Lac

Rs. 25/-

 

 

No charges if RTGS/ NEFT transactions initiated via i-Bank.

 

 

2.6

Indo-Nepal Remittance through NEFT

i. Originating bank – Maximum Rs. 5/- per transaction

 

 

 

 

ii. State Bank of India – Rs. 20/- per transaction. SBI would share this Rs. 20/- with NSBL       at Rs. 10/- each. NSBL would not charge any additional amount for crediting the beneficiary, if he maintains an account with it.

 

 

 

 

iii. In case the beneficiary does not maintain an account with NSBL then, an additional amount would be charged- Rs. 50/- for remittances up to Rs. 5,000/- and Rs. 75/- for remittance above Rs. 5,000/-.

 

 

2.7

Electronic Funds Transfer (EFT- Outward)

 

 

 

Now that NEFT service has been introduced and charges for the same have been prescribed by RBI, we propose same charges for EFT services.

 

 

2.8

National Automated Clearing House (NACH) Mandate Charges

 

 

A

One time Mandate Authorization Charges

Per Mandate Rs. 100/- + ST

 

 

B

Failed Mandate

Failed Mandate Rs. 250/- + ST

 

 

C

NACH Credit Charges

Nil

 

 

(Per transaction)

 

 

D

NACH Debit Charges

Nil

 

 

(Per transaction)

 

 

2.9

 Local Cheques/ ECS returned unpaid

 
 

A

Returning Charges through clearing House (For Cheques returned by us)

 

 

Upto Rs. 50000/    =  Rs. 150/-

 

Above Rs. 50000/ to Rs. 100000/- =  Rs. 250/-

 

Above Rs. 1 lac to Rs. Ten lac    = Rs. 500/

 

Above  Rs. Ten lac   = Rs. 1000/(max)

 

( The bank will levy cheque return charges only in cases where the customer is at fault and is responsible for such returns)

 

B

Local Cheque  Returning Charges through clearing House (For Cheques returned to us)

Rs. 25/- per instrument for SB accounts

 

Rs. 50/- per instrument for other type of accounts

 

 

Note:

 

Branches are aware that when a cheque drawn on the bank is presented through clearing (inward clearing), the bank’s account at the RBI/ SBI / Clearing House Principal Bank is debited. If such cheque is returned for any reason, it goes back to the presenting bank through the clearing house and the Drawee bank’s account at the RBI/ SBI/ Clearing House Principal Bank is credited. Such a debit while the cheque gets presented and the consequential credit on account of returning of cheque would have a time lag of a day or more, resulting in outlay of funds. If the cheque is returned “FOR WANT OF FUNDS” or for any other reasons not attributable to our Bank, there is a case for Drawee bank to levy interest for the period the bank has remained out of funds. In such cases, branches are advised to levy charges as prescribed above. The number of days for which the bank has remained out of funds shall depend upon the time taken at different clearing centres and would be determined by the Incumbents at their end.  Returning charges to be collected only on cheques returned for reasons attributable to the drawer of the cheque and not in other cases.