Hide
  • June 24,2018
  • # # #
#

services general charges

ANNEXURE 1

SCHEDULE OF SERVICE CHARGES (GENERAL)

Charges w.e.f. 01.02.2017

# Updated upto 19th August 2017

 
1. Maintenace of ledger Accounts
S.No. Service Minimum Balance Minimum Balance Charges Remarks
Non -Indiv. Individuals
1.1 Minimum Balance Requirement and charges for not maintaining Minimum Balance in the account  
A Basic Savings Bank Deposit Account  
  a) R and U branches Nil Nil Nil  
  b) U and M branches Nil Nil Nil  
B All types of Pensioners/Senior Citizen Accounts  
  With Cheque Book Facility ₹ 250/- Nil Nil  
(All Branches)
  Savings Bank Account- General ₹ 250/- Nil Nil  
(All Branches)
C Savings Bank Account- General  
i Without Cheque Book Facility Rs.50/-(R/SU) Nil  
Rs.100/- (U/M)
ii With Cheque Book Facility Rs.100/- (R/SU)
Rs.200/- (U/M)
D. Savings Bank Account-Other (SB Unnati) Min bal charges shall be calculated based on monthly average balance
i. R/Semi U Branches) Rs.1000/- Rs.50/- pm  
ii. U/M branches Rs.2500/- Rs.100/- pm  
E SB Smart Save Rs.25000/- Rs.400/-pq* Min bal charges shall be calculated based on quarterly average balance
F Current Account General Min bal charges shall be calculated based on monthly average balance
  a) R and SU Branches Rs.2000/- Rs.200/-pm  
  b) U and M Branches Rs.5000/- Rs.300/-pm  
G Current Account Pragati Min bal charges shall be calculated based on monthly average balance
  a) R and SU branches Rs.5000/- Rs.350/-pm  
  b) U and M Branches Rs.10000/- Rs.500/-pm  
H Current Account -Premium Gold Rs.200000/- Rs.2000/-pq Min bal charges shall be calculated based on quarterly average balance
* Mode of calculation of Minimum Balance Charges as above be levied for non-maintenance of minimum balance at the end of the month in case the balance at the close of any one or more business day(s) during the month is observed below the minimum balance requirement.
In premium Schemes i.e SB smart Save, Current Premium Gold Minimum balance charges are recovered quarterly in case quarterly average balance falls below the minimum average balance requirement.
No charges shall be levied on zero balance account as the same will be parked in lien amount.

*Per Quarter (pq)

Concession

Concessions are available for the beneficiaries of social justice schemes of Central/ State Government including members of scheduled caste / tribe communities and physically challenged persons and these are allowed to open Savings Bank Accounts without any minimum balance requirement.

List of beneficiaries/ schemes of Central/ State Governments is given here under:

A) Beneficiaries under:

  • Swaranjayanti Gramin Rojgar Yojna (SJGRY)
  • Swaranjayanti Shahri Rojgar Yojna (SJSRY)
  • PM Employment Generation Programme (PMEGP)
  • Antodaya Swa-Rojgar Yojna (ASRY)
  • Dr. Shyama Prashad Mukharjee Swa-Rojgar Yojna
  • SC / ST Finance and Development Corporation of State Governments
  • Pensioners of Social Welfare / Physically handicapped welfare departments of State Governments.
  • Teachers and employees of aided schools of State Governments.
  • Physically handicapped / blind persons.
  • Student scholarship accounts of State Governments including SC / ST beneficiaries.
  • Persons / farmers engaged in Tiny and Small units associated with KVIC.
  • Beneficiary of National Family Assistance Scheme.

B) Pensioners of Social Welfare / Physically handicapped welfare departments of State Governments.

C) Teachers and employees of aided schools of State Governments.

D) Physically handicapped / blind persons.

E) Student scholarship accounts of State Governments including SC / ST beneficiaries.

F) Persons / farmers engaged in Tiny and Small units associated with KVIC.

G) Beneficiary of National Family Assistance Scheme.

2. In order to open a Savings Bank Account under special category as stated above, the prospective account holder is required to produce any documentary evidence such as Pass Book / beneficiary Card issued under the scheme, certificate from BDO/ Gram Panchayat/ Administrator/ Chief Executive Officer of the Social Welfare Schemes/ Employment Schemes/ School authorities distributing stipends/ scholarship etc. A copy of such authentic and documentary evidence should be kept on record along with the Account Opening Form for inspection purposes.

Conditions

Customers under this Scheme shall be eligible for one Free of Cost Personalized Cheque Book of 25 Leaves during a Calendar Year. Savings Bank account holders of the above-mentioned category shall not be subjected to any penalty for non-maintenance of minimum balance in their Savings Bank account.

3. Besides incumbents/in-charge shall have the powers to open accounts with zero balance as well, i.e. Accounts can be opened with initial zero deposit. This facility is being provided as a business supportive/ marketing tool for marketing Savings Bank Accounts of the individuals especially salary accounts. Once accounts are opened with zero balance concept and operations start, further operations shall be in line with the terms and conditions of the respective category that the particular account falls in.

S.No Item
1.2 Duplicate Passbook
A With latest Balance only ₹ 150/-
B With previous Entries ₹ 150/- plus ₹ 1/- per entry
C Account Statement for SB Minimum Rs.100/- per request plus Rs.2/- per entry

In case customer requests for statement through MBanking / IBanking/through e-mail & In case of Flexi deposit accounts (Saving & Current) charges shall be NIL

1.3 Free Ledger Folios* allowed per year
A. Average Credit Balance (in Current account) Nil
Up to Rs.25,000/-
B. Above Rs. 25,000/- up to Nil
Rs.50,000/-
C. Above Rs. 50,000/- up to Rs.1,00,000/- 4
D. Above Rs.1,00,000/- up to Rs.2,00,000/- 7
E. Above Rs. 2,00,000/- No Charges
Note: For accounts maintained in computer, 40 entries or part thereof is treated as one ledger folio.
1.4 Incidental Charges (Ledger Folio Charges)-Operative Accounts
A. CA/Cash Credit/Overdraft (no free folios in OD/CC Accounts) Rs. 2/- per entry (Subject to free folios in Current Accounts)
B. SB(Other than Basic SB Deposit Account) Rs.2/- per entry in excess of 40 debits permitted in half year in SB account (for non cash transaction excluding bank induced/ATM/i-Bank)
C. Basic Savings Bank Deposit Account Rs.5/- per debits in excess of 6 debits permitted in a month. Restriction of six free withdrawal/transactions taking place through our Micro ATM is removed and hence withdrawal transaction above six will not be charged w.e.f. 01.03.2016.
 
1.5 Issue of Multicity /MICR / Non-MICR cheque books*
    Non Individuals Individuals
A CTS -2010 Standard Cheques Non-Personalised - Rs.5/- per leaf Non-Personalised - Rs.5/- per leaf
  • Personalised request through i-Bank Rs.3/- per leaf
  • Personalised request through branch- Rs.4/- per leaf
  • Personalised request through IBank- Rs.3/- per leaf
  • Personalised request through branch- Rs.4/- per leaf
B. Non-MICR Cheque Books Discontinued
C. Concessions in Cheque Book Charges
i CA Premium Gold Free cheque book (Personalized)
Two Non-Personalized cheque books free thereafter as per above charges.
ii SB Smart Save 100 Cheque Leaves Free Per year thereafter as per above charges.
iii Normal SB 25 Cheque Leaves Free Per year thereafter as per above charges.
iv Basic Savings Bank Deposit Account 10 cheque leaves free per year
v SB Unnati 50 Cheque Leaves Free Per year thereafter as per above charges.
 
1.6 Standing Instructions
A For transfer entries (Transaction involving credit to other accounts within the same branch) Nil
B For transactions involving transfer of funds to other centers Applicable ABB Charges
C Registration of Standing Instructions (Involving transfer of funds to other institutions) Rs.50/- per instruction
D Execution of Standing Instruction & remittance to other institutions viz. LIC premium etc. Rs.25/- per transaction plus remittance charges plus actual postage
E Non Execution of SI(due to insufficiency of Funds) Rs.25/- per transaction
Applicable to all types of transactions
  • Charges to be levied to the account from which the amount is transferred.
  • No charges be levied if transfer from a depositor's account to other deposit account (scheme) of the same depositor / Joint account holder.
  • No Standing Instructions Charges be levied on borrowal Accounts for Loan Installments under Term Loan/ Retail Credits/ Housing Loan installments from its Account. Concessions to such borrowers shall extend to those who enjoy/ are enjoying credit facilities at the same Branch or other Branch of our Bank where his/ her Account is maintained.
1.7 Stop Payment Instructions
A SB Accounts Rs.100/- + ST per instrument up to 3 leaves
Range of Cheque Rs.500/- + ST.
B Current Accounts/CC/OD Accounts Rs. 200/- + ST per instrument up to 3 leaves
Range of Cheque Rs.600/- + ST
No charges shall be levied if stop payment instruction is made through registered Internet Banking.
1.8 Cancellation/Revocation of Stop Payment instructions
A SB Accounts Rs.10/- per instrument, Maximum Rs.100 per instruction
No charges from pensioners and Sr citizens
B Current Accounts/CC/OD Accounts Rs.20/- per instrument
Maximum Rs.200/- per instruction
1.9 Penalty Charges for Depositing Delayed Installment Progressive Deposit Account Rs.2/- per 100/- pm irrespective of periodicity of deposits
1.10 Charges for Account Statement for lesser frequency - (For Current/CC/OD accounts)
    Non-Individual Individual
A Monthly Statement (Duplicate) * Once Free Once Free
For duplicate statement: Rs.3/- per entry minimum Rs.200/- per request For duplicate statements Rs.3/- per entry Minimum Rs.200/- per request
B Statement of Account With Shorter Frequency (For CA/CC/OD Accounts only) Sending statement through post discontinued, customer to register e-mail login and utilise iBank facility for downloading statement.
In case customer requests for statement through MBanking/ IBanking/through e-mail & In case of Flexi deposit accounts (Saving & Current) charges shall be NIL
*Currently, the charges for issuance of duplicate passbook/statement (CA & SB) are recovered via Finacle live manually and most of the time branches do not vouch these charges. We propose that the functionality for recovery of charges on account of issuance of duplicate passbook/statement be enabled so that same can be recovered automatically and revenue leakage can be avoided.
    Non Individuals Individuals
1.11 Charges for Recording Reconstitution Rs. 200 NA
(No charges in case of Death of account holder)
1.12 Allowing operations through Power of Attorney Rs. 500 Rs.300/- all customers
1.13 Change of Authorized Signatory/operational instructions in the account Rs.200/- per occasion Rs.100/- per occasion
(No charges in case of death of existing signatory) (No charges in case of death of existing signatory)
1.14 Copy/image of Original of Cheque/Draft (Paid/) by the bank Rs.100/- for attested copy per instrument
1.15 Image of Cheques sent for collection (In CTS) Rs.100/- per instrument
1.16 Transfer of Account in any other branch of the Bank Out of pocket expenses maximum Rs.50/-(for all segments)
1.17 Transfer of entire balance in SB account to some other bank Remittance Charges+ out of pocket expenses
1.18 Postal Charges (ordinary Post)
A Postal Charges (ordinary Post) Only through speed post as such charges
Rs.30/- or actual whichever is higher
B Registered Post/speed Post/Courier Charges Only through speed post as such charges
Rs.30/- or actual whichever is higher
1.19 Charges for opening Escrow Accounts Charges be prescribed by CMO/ Credit Deptt. on case to case basis after studying the terms of opening and permitting operations in such accounts. Minimum Charges : Rs.5000/-
1.20 Old Record Inquiries*
A Upto one Year Old Rs.100/- per reference Plus out of pocket Expenses
B Beyond 1 year Rs.200/- per reference/ request/ document/ per sheet+ out of pocket expenses
1.21 Inoperative Dormant Account Nil
(incidental Charges)
  No penal charges for non-maintenance of minimum balance in respect of Inoperative/Dormant accounts as per RBI guidelines.
1.22 Closure of Account
A Account Closed within 14 days of opening the account No Change
B Accounts closed after 14 days but within 12 months of opening
i Savings Bank account M/U- Rs.200/-
SU/R- Rs.100/-
ii Current Accounts M/U- Rs.500/-
SU/R- Rs.250/-
iii Accounts closed after 12 months Nil
Note: No account Closure charges on account of Death of the customer.
  § Transfer of account from one branch to another branch of the Bank shall not be considered as closure of account, hence no charges will be recovered. Similarly opening of another account in the joint names after closing the existing one and payment in the deceased depositor account shall not be considered as closure of account.
1.23 Issuance of certificate to the constituents
    Non Individuals Individuals
i. R and Semi U Branches Rs.75/- per certificate Rs.50/- per certificate
ii. U and M Branches Rs.100/- per certificate Rs.75/- per certificate
  Certificate Includes: Attestation of customer's signature/ Photograph** No Objection Certificate: Duplicate TDS Certificate: No Dues Certificate: Certificate of Balance (Only two certificates are free in a year) : Cheque Honoured Certificate: Account Maintaining Certificate: Any other certificate relating to deposit account except Solvency certificate charges for which are prescribed by RMD): Cheque honoured certificate.
  Exemption:
  No service charges shall be levied for (1) issue of No Dues Certificate on adjustment of loan accounts (2) issue of No Objection Certificate to the applicants under various Government sponsored schemes (3) certificate of Interest paid on Deposits or TDS Certificate for the first time.
1.24 Loss of Token Rs. 50/- per token
 
2. REMITTANCES
S.No. Item
2.1 Issuance of Demand Draft (Non-cash basis)
A. Up to Rs. 5000/- Rs.50/- upto Rs.10000/-
  For students
(for amount above Rs.5000/- normal charges shall be applicable for students also)
B. Above Rs.5000/- up to Rs.10000/-
C. Above Rs.10,000/- Rs.5/- per Rs.1000/- or part thereof- Minimum Rs.50/- maximum Rs.12000/-
D. Remittance against tender of cash ( below Rs.50,000/-) 50% over & above the rates prescribed (all branches)
Note: No charges shall be levied for issuance of Drafts favoring beneficiaries on account of disbursement of Term Loans/ Retail Loans/ Housing Loans.
  Charges for remittance against cash shall be recovered from students remitting money for fee.
2.2 Issuance of Duplicate Draft/ Revalidation of Draft/ and Cancellation of Drafts
A Issuance of Duplicate Draft 50% higher charges over floor rate.
B Cancellation of Draft 50% of normal applicable charges or maximum Rs.150/- (for all segments of customers)
C Revalidation of Demand Drafts 50% of normal applicable charges or maximum Rs.150/- (for all segments of customers)
2.3 ECS Clearing Credit/Debit
  Each Transaction Nil
2.4 RTGS Charges
A RTGS Charges for Banker Transactions
i Inward Remittance Nil
ii Outward Remittance Up to Rs.2lacs -Free
Above Rs. 2 lacs to 5 lacs-- not
exceeding Rs. 25 per transaction
Above Rs. 5 Lac - not exceeding Rs. 50 per transaction.
B II- RTGS Charges for Customer Transactions
i Inward Remittance Nil
ii Outward Remittance Upto Rs.2 lac-NA
Above Rs. 2 lac to 5 lacs-- not exceeding Rs. 25 per transaction
Above Rs. 5 Lac - not exceeding Rs. 50 per transaction.
2.5 NEFT Charges
i NEFT Charges Nil
ii NEFT outward Nil
Transaction Slab Charges
Upto Rs.2000/- Free
Above Rs.2001/- to Rs.10/-
Rs.1 Lac
Above Rs.1Lac to Rs.15/-
Rs.2 Lac
Above Rs.2 Lac to Rs. 25/-
No charges if RTGS/ NEFT transactions initiated via i-Bank.
2.6 Indo-Nepal Remittance through NEFT
  • Originating bank - Maximum Rs.5/- per transaction
  • State Bank of India - Rs. 20/- per transaction. SBI would share this Rs.20/- with NSBL at Rs.10/- each. NSBL would not charge any additional amount for crediting the beneficiary, if he maintains an account with it.
  • In case the beneficiary does not maintain an account with NSBL then, an additional amount would be charged- Rs.50/- for remittances up to Rs.5,000/- and Rs.75/- for remittance above Rs.5,000/-.
2.7 Electronic Funds Transfer (EFT- Outward)
  Now that NEFT service has been introduced and charges for the same have been prescribed by RBI, we propose same charges for EFT services.
2.8 National Automated Clearing House (NACH) Mandate Charges
  Now that NEFT service has been introduced and charges for the same have been prescribed by RBI, we propose same charges for EFT services.
A. One time Mandate Authorization Charges Per Mandate Rs.100/- + ST
B. Failed Mandate Failed Mandate Rs.250/- + ST
C. NACH Credit Charges(Per transaction) Nil
D. NACH Debit Charges(Per transaction) Nil
2.9 Local Cheques/ ECS returned unpaid
A. Returning Charges through clearing House (For Cheques returned by us) Upto Rs. 50000/ = Rs.150/-
Above Rs.50000/ to Rs.100000/- = Rs.250/-
Above Rs.1 lac to Rs. Ten lac = Rs.500/
Above Rs.Ten lac = Rs.1000/(max)
( The bank will levy cheque return charges only in cases where the customer is at fault and is responsible for such returns)
B. Local Cheque Returning Charges through clearing House (For Cheques returned to us) Rs.25/- per instrument for SB accounts
Rs.50/- per instrument for other type of accounts
Note: Branches are aware that when a cheque drawn on the bank is presented through clearing (inward clearing), the bank's account at the RBI/ SBI / Clearing House Principal Bank is debited. If such cheque is returned for any reason, it goes back to the presenting bank through the clearing house and the Drawee bank's account at the RBI/ SBI/ Clearing House Principal Bank is credited. Such a debit while the cheque gets presented and the consequential credit on account of returning of cheque would have a time lag of a day or more, resulting in outlay of funds. If the cheque is returned "FOR WANT OF FUNDS" or for any other reasons not attributable to our Bank, there is a case for Drawee bank to levy interest for the period the bank has remained out of funds. In such cases, branches are advised to levy charges as prescribed above. The number of days for which the bank has remained out of funds shall depend upon the time taken at different clearing centres and would be determined by the Incumbents at their end. Returning charges to be collected only on cheques returned for reasons attributable to the drawer of the cheque and not in other cases.
 
3. COLLECTION
S.no. Item
    SB account customers Other than SB account Customers
3.1 Collection of Outstation cheques / drafts (Including outstation cheques under National Clearing)
A. Upto and including Rs. 1000/- Rs. 5/- and actual out of pocket expenses Rs. 10/- and actual out of pocket expenses
B. Above Rs. 1000/- Rs. 5,000/- and upto and including Rs. 5000/- Rs. 25/- Rs. 25/-
C. Above Rs. 5,000/- and upto and including Rs. 10,000/- Rs. 50/- Rs. 50/-
D. Above Rs. 10,000/- and upto and including Rs. 1,00,000/- Rs. 100/- Rs. 125/-
E. Above Rs. 1,00,000/- Rs. 150/- Rs. 200/-
  A new slab for cheques upto Rs. 1,000/- has been added in view of the security deposit received back by students from schools/ colleges or the small value cheques received by persons belonging to low income group.
  The above charges are all inclusive (other than Service Tax and the applicable cess, if any). No additional charges such as courier charges, out of pocket expenses, etc., should be levied from the customers except in cases where specifically mentioned.The above charges are applicable only to transactions originated and payable within India.
3.2 Immediate credit of Outstation cheques in accounts of Individual account holders Immediate credit of outstation cheques up to Rs. 15,000/-(R/Semi U) and Rs. 25000/-(U/M) on request -Rs.15/- per instrument plus actual out of pocket expenses
3.3 Collection of Outstation Cheques under Speed Clearing
    SB account customers Other than SB account Customers
  Upto and including Rs. 1,00,000/- The charges have been waived for all types of accounts w.e.f 27th July 2017
  Above Rs.1,00,000/-
Note:
  • Charges shall be levied by the Collecting branch.
  • No speed clearing charges on outstation cheques to be credited in Loan/NPA/PD accounts.
  • No speed clearing charges shall be levied on multi city payable at par instruments.
  • Returning charges for Outstation cheques/ instruments sent/ received in Speed Clearing shall be the same as for Local Cheques sent for collection/ received for payment through Clearing House.
3.4 Collection of local cheques / drafts
A. Collection of local cheques / drafts No collection charges to be levied.
B. Immediate credit of Local cheques in accounts of Individual account holders is permitted only at centres where no formal clearinghouse exists. Immediate credit of local cheques up to Rs. 15,000/-(R/ Semi U) and
Rs. 25000/-(U/ M) on request-Rs.15/- per instrument plus actual out of pocket expenses
C. Immediate credit of all instruments payable at par, like interest/ dividend warrants and other Prepaid instruments like demand drafts etc., drawn by a bank on its branches. Immediate credit upto Rs. 30000/- without any specific request-Rs.15/- per instrument plus actual out of pocket expenses
3.5 Collection of local/ outstation bills-Outward & Inward {Clean/ Documentary/ Usance & Supply Bills including Bills received under Inland LC (Excluding Drafts, cheques etc.)
A Up to Rs. 5,000/- Rs.100/- plus out of pocket expenses
B Above Rs. 5,000 up to Rs. 10,000 Rs.100/- plus out of pocket expenses
C Above Rs. 10,000 up to Rs. 1,000 Rs.10/- per thousand or part there of minimum Rs.100/-
D Above Rs. 1,00,000 Rs.9/- per thousand or part thereof. Minimum Rs.1000/-
Maximum: Rs.15000/-
E Documents/Bills: received for collection : CHANGE OF ORIGINAL INSTRUCTIONS in respect of outward/inward bill for collection including (Waiving C Form, delivery Free of Payment, extending retirement time etc.) Rs.150/- per instruction
F Documents received for collection Normal Collection charges + out of pocket expenses.
if required to be delivered FREE OF PAYMENT to drawee OR
to be returned back as UNREALISED
G Charges for presenting Usance Bill Rs.100/- per instrument
3.6 Outstation Cheques/ bills returned unpaid & Penal Interest
A Outstations Cheques / Bills (Inward and outward collection) (For bills returned unpaid by us) 50% of applicable collection charges subject to minimum of Rs.100/- plus actual out of pocket expenses.
B (For bills returned unpaid by us) Rs.25/- (For Savings Bank)
Rs. 50/- (For other types of accounts)
C. Outstations Cheques / Bills (Outward collection & Purchased)
  Outstations Cheques / Bills (Outward collection & Purchased) 50% of collection charges subject to minimum Rs. 100 Besides, actual out of pocket expenses incurred be also recovered. Plus 50% of collection charges subject to minimum Rs. 100 Besides, actual out of pocket expenses incurred be also recovered.plus
  Interest as given in Cir. No.HO/RMD/06/2012-13/95dt.12.05.2012 Interest as given in Cir. No.HO/RMD/06/2012-13/95dt.12.05.2012
3.7 Fate Charges Actual out of pocket expenses
3.8 Collection of Deposit receipts on maturity
A Collection of Term Deposit issued by any branch of our bank and the proceeds invested in Term Deposit NA
B Collection of Term Deposit issued by any branch of our bank and the proceeds not invested in Term Deposit NA
C Collection of Term Deposit issued by other bank and the proceeds invested in Term Deposit with our bank Collection of Term Deposit issued by other bank and the proceeds invested in Term Deposit with our bank No collection/ postage/ out of pocket charges + postage & other out of pocket expenses
D. Collection of Term Deposit issued other bank and the proceeds not invested in Term Deposit Charges as applicable for Collection of outstation cheques+postage & other out of pocket expenses
E. Remittance of Proceeds of Term Deposits to any branch of the bank No remittance charges
F. Remittance of Proceeds of Term Deposits to other banks (received on Collection) Remittance Charges
G. Remittance of Proceeds of Term Deposits to other banks on maturity/premature On maturity free on cost if remitted through electronic mode else in case of premature closure or remittance through draft applicable charges for Draft/ RTGS/NEFT
Notes.
  • In all cases, postage charges and other out of pocket expenses have to be recovered in full.
  • The rates as above shall be applicable to all types of bills for collection viz., Demand, Usance, Clean, Documentary bill, Supply bills etc., irrespective of whether drawn on local parties payable at outstation places in India, where we have a branch of the bank.
  • When the bills / cheques are to be collected through other banks, where we do not have our branch, in such cases, the charges should be shared with other collecting bank on 50:50 basis.
  • Sharing of commission means, the collecting bank and the realizing bank will share 50% each of the prescribed charges on cheque / bills.
  • Similar instructions would be applicable to other banks collecting cheques / bills through our branches if they do not have their branch at that centRs. However, postage, out of pocket expenses are to be recovered by each bank in full.
  • Dividend Warrants, Interest Warrants, refund Orders for amount up to Rs. 1000 are to be collected at par, even they are drawn on other banks and payable at outstation centres. Out of pocket expenses like postage etc, are to be recovered in full.
  • No collection charges should be levied on local cheques / drafts.
 
4 CASH HANDLING CHARGES
S.No Item
A. Savings Bank Accounts 5 cash (deposit) transactions p.m. shall be allowed free of charge therof Rs.25/- transaction (except through ATM) shall be charged. {Excl. basic saving account}
(Applicable on Both base branch & Non Base branch)
Upto Rs.1 lac - Free (per day) or *1000 note pieces (which ever condition achieved first)
Above Rs.1 lac or *1000 note pieces:- @ 10 paisa per piece
B. Current/ Cash Credit/ Overdraft and other accounts of Customers (Applicable on Both base branch & Non Base branch)
Upto Rs.1 lac - Free (per day) or *1000 note pieces (which ever condition achieved first)
Above Rs.1 lac or *1000 note pieces:- @ 10 paisa per piece
Charges as above shall be levied for deposit of cash per day per account and are exclusive of Service Tax.
No Cash handling charges on amount deposited in Loan/NPA/suit filed accounts.
*Cash handling charges on the basis of pieces on note above 1000 notes shall be effective from 16th Aug 2017
 
5 LOCKERS / SAFE CUSTODY
5.1 Locker Rent (Annual)
S.No Size of the Locker
    R/Semi-U Urban/ Metro
A. Small Rs.800 Rs.1000
(Face area upto 50 sq. inches)
B. Medium (Face Area 51 sq. inches to 100 sq. inches) Rs.1500 Rs.2500
C. Large (face area 101 - 200 sq. inches) Rs.2500 Rs.5000
D. Very Large (face area above 201-300 sq. inches) Rs.5000 Rs.7500
E. Extra Large (face area above 300 sq inches) Rs.10000 Rs.10000
For existing locker holder the revised locker rent will be applicable w.e.f 01/04/2017 as locker rent has already been recovered in advance for the period upto 31/03/2017.
The new lockers will be allotted at revised rate after adoption of revised service charges.
Concession in rent by in case of advance payment of rent 10% in case of advance payment of rent for three years in addition to the security deposit for timely realization of locker rent.
In addition to above, if a customer is a senior citizen and is maintaining quarterly average balance of Rs. 50000 and above can avail a discount of 10% on locker facility.
Concessions to Staff Members: Locker is permitted to be let out to staff/ to honorably retiring/ retired staff members of our bank at 25% of the normal rates. However, only one locker at the Bank level, shall be allotted to the staff members and honorably retiring/ retired staff members' at a concessional rate as above and if the members referred to above require another locker the same shall be let out at the full rates
Penalty For Delayed Payment Of Locker Rent 1st Qtr - 10% of annual rent
2nd Qtr - 25% of annual rent
3rd Qtr - 40% of annual rent
1 Year - 50% of annual rent
For more than 1 year Locker to be broken
Restriction On Number Of Operations No. of locker visits per year-15 visits per year free; thereafter Rs. 100/- per visit.
Therefore, while issuing new locker the branches are advised to include the following clause in the locker lease register.
"I /We agree to pay Rs. 100/- per operation beyond 15 operations in a financial year"
Misc. Drill Opening:
Actuals + Rs.500/- towards incidental charges
Duplicate Keys : Actuals + Rs.500/- towards incidental charges
SECURITY DEPOSIT FOR TIMELY REALISATION OF LOCKER RENT
In respect of realization of locker rent the RBI guidelines provide as under:-
"The bank should not insist on Fixed Deposits as a prerequisite for allotment of Lockers However, to ensure prompt payment of locker rent, branches may at the time of allotment (of new Lockers only), obtain a Fixed Deposit which would adequately cover 3 years rent, the prevalent charges levied by the manufacturer for breaking open of the locker and cost of replacement of the Lock, in case of an eventuality.
Further the Locker Holders (existing & new ones) should be suitably informed, in advance, about the rules for the Locker Operation particularly with regard to default in Payment of Locker rent, non-operation of locker, guidelines regarding which have already been given in detail vide Circular No. HO/ACT/ 2/2008-09/71 Date: 15.05.2008
D. Refund of Locker Rent
Minimum Period of Locker facility shall be One Year and in case of Surrender of Locker, Refund of the Locker Rent, if any, shall be paid for the Complete Quarters left as on the Date of Surrender of Locker, for which Locker Rent has already been received in advance e.g. in case a Locker hirer has paid Locker Rent in advance say upto 31.03.2012 and Locker is surrendered before the end of the quarter 30.09.2011, the Locker Rent refundable shall be on pro rata basis for 2 Quarters i.e. for the Complete Quarters ending Dec. 11 and March 12.
5.2 Safe custody charges (Authorized Branches Only) (Facility to be provided to existing Customers only)
Item Charges
Folio opening Charges Rs.150/-
Scrips/ Security Papers Rs.25/- per scrip per annum. Minimum Rs.100/-
Sealed cover Rs.200/- per cover per year or part there of
Sealed boxes:
For boxes up to size 30cmX30cmX30cm = 9000 cc (one cubic feet) Rs.3000/- per annum
For bigger size Rs.400/- per cubic feet or part thereof per annum. Minimum Rs.3500/-
Bank's own deposits Receipts No charges
Duplicate keys of branch/other banks shall be exempted from charges
 
6. Anywhere Banking Branch (ABB) Charges
RBI vide letter no DBOD.No.Dir.BC.26/13/13.03/2013-14 dated July 1, 2013 has advised banks not to discriminate against their own customers on the basis of one branch being designated as the "home branch" where charges are not levied for products/services and other branches being referred to as the 'non-home' branches where charges are levied for same products/services. In order to ensure that the bank's customers are treated fairly and reasonably without any discrimination banks should follow a uniform, fair and transparent pricing policy. If a particular service is provided free at home branch, the same should be available free at non home branches also. There should be no discrimination as regards intersol charges between similar transactions done by customers at home branch and those done at non-home branches.
6.1 Cash Deposit/Withdrawal of Funds/ Transfer of Funds
    Amount Charges
A. Cash Withdrawal at Non Base Branch-
  Max. Permissible Amt.- Rs. 1. 00 lac per day    
  Savings Bank account Maximum Rs.1 Lac per day Free
  Current/CC/OD Maximum Rs.1 Lac per day Free
B. Third Party Withdrawals at Non Base Branch Subject to certain conditions Maximum Rs.25000/- in Current and Savings Bank Account only. Free
C. Cash Deposit at non Base Branch No limit No Charges
D. Transfer of Funds (Non-cash txns. only)
i Branches located within same clearing Zone Free
ii Branches located outside the clearing Zone (Savings/Current/CC/OD accounts only) Free
D Transfer of funds at third branch No Charges
However, transfer of funds between accounts, remittance (i.e issue of draft) at third branch is restricted up to Rs.1 Lac only.
The cheques above Rs.1 lac deposited at the third branch shall be collected in clearing.
E Transfer of funds at third branch No charges on Cheques drawn on Branches located within local clearing area
Applicable Outstation Cheque Collection/ Speed Clearing charges on Cheques drawn on Branches Outside local clearing area.
 
7. ATM charges
    Visa Visa Gold Rupay Rupay Platinum
1. ATM /Debit Card issue charges No Changes Rs.100/- Registration fee, Free Rs.150/- one time
2. Annual Fees for primary Card Same Registration fee(Same) , Annual Fee -Rs.150 Same Annual fee-Rs.500 instead of Rs.750
3. Add on Card Same (As Applicable) Issuance Charges Rs.100/-,AMC charges Rs.150/- Issuance -Free, AMC Same Issuance -Rs.150/-, AMC -Rs.500
4. Debit Card Replacement Charges Rs.200/-
5. Duplicate PIN/Regeneration of PIN through Branch Rs.50/- (for request through branch).
Nil (if done through Green Pin at ATMs)
6. International Transactional Charges
6.1 Balance Enquiry at ATMs Rs.25/- plus ST
6.2 ATM cash withdrawal transactions All Countries (Rs.50/- min + 3% of Txn. amt.) + ST
6.3 Point of Sale(PoS) /e-Com Txns 3% of transaction amount plus ST
7 Enhanced withdrawal Limit Rs.500 (For a period upto 6 months) & multiples thereof.
8 ATM card/KIT returned by courier due to wrong address Rs.50
9 Charges for issuance of ADD on card Rs.50
(In addition to charges mentioned in Point 1 & 2)
10 Transaction declined due to insufficient Balance Rs.50
11 For use of Bank's own ATMs located in Metro and Non-Metro Areas:-
  • Cash Withdrawal
  • Balance Inquiry
  • PIN Change
  • Mini Statement
Free for all type of Transactions for all locations.
12 For use of other Bank's ATMs located in Metro and Non-Metro Areas
  • Cash Withdrawal
  • Balance Inquiry
  • PIN Change
  • Mini Statement
Metro Areas Non Metro Areas
free up to Maximum 3 Transactions/ Month free up to Maximum 5 Transactions/ Month
Rs. 20/- Per Transaction Rs. 20/- Per Transaction
Rs. 9/- Per Transaction Rs. 9/- Per Transaction
Rs. 9/- Per Transaction Rs. 9/- Per Transaction
Rs. 9/- Per Transaction Rs. 9/- Per Transaction
 
8. SMS Alerts/Internet Banking
A. SMS Alert/Missed Call Banking Facilities Rs.15/- in all operative accounts excluding Basic Saving Deposit on quarterly basis *
* The revised charges shall be applicable on quarterly basis in all those accounts which have completed duration of minimum one quarter from the date of its activation. The charges for quarter two shall be levied w.e.f 30th Sept 2017
b. Internet Banking Free
 
9. AEPS/ Micro ATM/ IMPS
A. Aadhaar Enabled Payment System (AEPS)
Transaction Type Transaction description Charges
AEPS ON-US/ Authentication ON-US/ Authentication Nil
  Balance Enquiry Rs.5/- per successful transaction
AEPS OFF-US Cash Deposit 1% of fund flow, subject to minimum Rs.6/- with a maximum cap of Rs.20/- per successful transaction
Cash Withdrawal 1% of fund flow, subject to minimum Rs.6/- with a maximum cap of Rs.20/- per successful transaction
Fund Transfer 1% of fund flow, subject to minimum Rs.6/- with a maximum cap of Rs.20/- per successful transaction
eKYC eKYC Nil
Demographic Authentication Demographic Authentication Nil
*No charges upto Rs. 1000/- for AEPS transaction
B. Cash withdrawal transactions on Micro ATM using Card + PIN
  Cash Withdrawal Amount Per Transaction Charges
(Excluding Service & other applicable Taxes)
On- Us Any  
Off- Us Upto Rs.2,000/- Rs.2/-
(Inter Bank) Rs.2,000/- to Rs.5,000/- Rs.5/-
  Rs.5,000/- to Rs.10,000/- Rs.15/-
C. Introduction of Charges on IMPS Fund Transfer
IMPS Funds Transfer Charges
Inward Nil
Outward Transaction Upto Rs.1000/- Free
Transaction above Rs.1000/- Rs.5 + S.T.
In case customer use net banking/mobile/ATM then no charges applicable
 
10. Demat Charges
  A) Individual & others B) Pool A/c C) Body Corporate D)CM Benificiary / Sub broker Beneficiary A/c
Statutory charges at the time of account opening Nil Nil Nil Nil
Advance/Deposit Clients not maintaining SB/CA A/c Rs.5,000/- Clients not maintaining SB/CA A/c Rs.5,000/- Clients not maintaining SB/CA A/c Rs 5,000/- Clients not maintaining SB/CA A/c Rs.5,000/-
# # #